The compass is not calibrated.

If you move cities, reset RubiQ's firmware, or the Return to Home feature is not working correctly, reset the magnetic declination.

If the compass is not calibrated correctly:

Go to the Set Magnetic Declination step of the configuration guide for your version of RubiQ:

You only need to recalibrate the compass if you take RubiQ to a different city, reset her firmware or notice that she is having trouble with the Return to Home Safety feature.